Client Care
Shipping & Delivery
Every order travels insured, signed for, and in maison presentation.
Preparation
Pieces are inspected and finished before dispatch. Made-to-order and personalized pieces follow the schedule confirmed by your advisor.
Delivery
Delivery windows, carriers and available markets are confirmed at checkout. A signature is required on receipt.
Duties and taxes
Applicable duties and taxes are calculated at checkout for the destination market.
Collection in boutique
Orders can be held for collection at a boutique, presented by an advisor rather than handed over at a counter.

